He could lose his top CMs and disrupt supplier relationships. The company operated supermarkets in Malaysia using the name Neighbourhood Markets.
What if he went ahead with the payment, and the money ended up not going to the school.
A key area of responsibility for category managers Nas working with suppliers to determine the products to order, together with their negotiating prices. Neighbourhood Markets in Malaysia had category managers for product lines such as fruits and vegetables, meat, frozen foods, and beverages.
If the press found out, Jextra and Chong could be in big trouble. You must always consider whether your activities and associations with other individuals could negatively affect your ability to make business decisions in the best interest of the company or result in disclosing nonpublic company information.
The major reason for the increased establishment of measures to deal with the risk of corruption originates from the significant negative impacts of such practices.
Below is a list of potential conflicts of interest. He might find that large parts of his product category management were engaged in similar actions. Although the potential site was not zoned for retail and commercial purposes, it had good road access and plenty of space for parking.
We have identified some potential sites. As an international business manager, Chong should have anticipated and prepared to handle such issues since they are likely to occur in normal business operations in a foreign country.
For a new supplier, establishing a relationship with a category manager was crucial in getting its products listed by Neighborhood Markets.
Our Code also requires you to seek guidance if you have questions or concerns, and to cooperate fully in any investigation of suspected violations of the Code that may arise in the course of your employment. Consequently, inaction is not a viable option. Jextra was doing well and, as far as Chong knew, except for bribery, most of the behaviors were not criminal in Malaysia.
Also, if you were to build your store on the proposed site, road and electricity developments would be necessary. This report provides identifies ethics, cross-cultural management, and international law issues depicted in the Jextra Neighborhood Stores in Malaysia Case Study.
Category managers negotiated contracts, rebates, equipment, placement, incentives, and other financial and logistical arrangement for their category. However, Chong knew that recently there had been some concerns in the Philippines involving the Jextra Social Fund and some funds for a community center in a city in which Jextra planned to build a store.
Social, Ethical, or legal challenges has to be addressed both in business. Unfortunately, our previous investments in Malaysia have all encountered difficulty with land development.
Managers must be conscious that markets, supplies, investors, locations, partners, and competitors can be anywhere in the world. Would the mayor make the same offer to Super-Value as he had made to Jextra.
The previously discussed social, legal, and ethical challenges are issues that Chong should have anticipated as a country manager of Jextra Neighborhood Stores in Malaysia. In many situations, it is preferable to directly confront the offending party initially in an attempt to cause minimal company disturbance in handling the infraction.
As a Jextra employee, you are expected to comply with both the letter and the spirit of our Code. Where does your investment analysis stand. Klan is a growing community, and the new highway makes our city much more attractive as a place for families to live and commute to the capital.
While individuals in an organization are responsible for their own standards of conduct, the top managers are responsible when corruption is afoot.
Should he confront Alam. In addition, Jextra had already determined that traffic to and from the store parking lot would be routed through the west side of the lot, using a lightly used commercial street and not on either of the roads close to the planned flyover.
What if he set up an investigation. People do not want to live in a city with inadequate school facilities. Chong needed to keep growing the business and meet his financial targets. If Extra were to contribute to a primary school, the benefit would be contribution to a school development fund, and the benefit would go to the school and the community, not individuals.
His colleagues might know, but they could be involved in the same activities. We expect you to bring good judgment and a sense of integrity to all your business decisions. Never give, promise, offer or authorize, directly or indirectly, any payments to government officials of any country.
In attempts to resolve these issues, Chong should recommend several steps to Jextra that could help…. How would he get the money for the school.
The bribery process works as shown in the following example. The problems is often dealt with if concerns is usually evaluated without having thinking of the repercussions from the steps to become taken. It also indicates that the associates have also to be vigilant about identifying potential conflict.
Jextra Neighborhood Stores in Malaysia Case Solution,Jextra Neighborhood Stores in Malaysia Case Analysis, Jextra Neighborhood Stores in Malaysia Case Study Solution, Tom Chong is the country manager in Malaysia Jextra shops (Jextra), a multinational retailer with supermarkets across Asia.
Summary Jextra Neighborhood Stores in Malaysia Jextra is an intercontinental company with a well-founded reliability for administering quality products gainfully as Jextra is devoted to accompanying business ethically and lawfully. Jextra Neighborhood Stores in Malaysia: Jextra stores in Malaysia is a large Asia retailer based in Hong Kong and owned by SIM Lim Holdings, which is a large publicly traded industrial group.
In addition to operating supermarkets, convenience stores, and hypermarkets, Jextra stores also operated stores in various countries like Philippines. A Case Study on “Jextra Neighborhood Stores in Malaysia” Introduction: This report provides identifies ethics, cross-cultural management, and international law issues depicted in the Jextra Neighborhood Stores in Malaysia Case Study.
Access to case studies expires six months after purchase date. Publication Date: October 27, Tom Chong is the country manager in Malaysia for Jextra Stores (Jextra), a multinational retailer.
Case Study on Jextra in Malaysia Essay Sample In OctoberTom Chong was on his way to his office and thinking about several issues he would have to deal with in the coming weeks.
Chong was Jextra Stores (Jextra) country manager for the Neighbourhood Markets Division in Malaysia.Case study jextra stores in malaysia